The rooms are clean and functional with clean bathrooms. The location of the venue is particularly good and great, right by Close to a mall as well as main shopping area. Makati district is worth looking into.

Helpful staff, convenient location, complete toiletries, hairdryer provided, functioning hot shower.

Could not be improved.

We had a great stay here. The hotel's location was convenient and within walking distance to our appointment venue and some convenience stores. We had a quiet and comfortable night's sleep as the room was not facing the noisy street. The hotel staff were helpful and friendly, accommodating our requests for a hairdryer and early check-in. The complete set of toiletries made our stay even more hassle-free.

No complaints.

Fairly clean, perfectly fine hotel with good and marvellous location easy to hail cabs within the area...

The rooms here are well-kept and a good size, plus it's convenient having parking right on site. the hotel is in a great spot, right in the middle of all the shopping action 💫.

This hotel is conveniently located near the main shopping area, making it easy to hail cabs within the area. It offers nice amenities such as a mini-fridge, toiletries, and a clean and functional bathroom. Guests can enjoy a reasonably priced meal at the Inn Cafe, which provides food choices. the staff is accommodating and polite, creating a pleasant experience during breakfast.

Guests of other hotels near the area have reported experiencing very poor service, including unsatisfactory room cleaning and disruptions in basic facilities.

Located near nightlife and shopping centers, this hotel is reasonably priced. The friendly staff provided clean rooms and an onsite restaurant. The free breakfast was satisfying and their security team was helpful in answering our queries about the area.

The elevators were slow and our room had a cigarette odor. Our first night was interrupted repeatedly by outside noise due to the hotel’s busy location.

During our stay at Fersal Hotel Neptune Makati, we were pleasantly surprised by the convenient location. It was situated near the vibrant Makati nightlife, making it easy for us to explore the city. The rooms were clean and well-maintained, providing a comfortable stay. The staff were friendly and accommodating, ensuring that our needs were met. We also appreciated the security measures in place, giving us peace of mind. Fersal Hotel Neptune Makati provided us with a pleasant and satisfactory experience.

The hotel was in a popular area with easy access to shops and restaurants. the bed was comfortable and the shower had good water pressure. We enjoyed the complimentary breakfast in the morning.

The hotel had a few issues such as a lack of cleanliness. the room had a musty smell and there were ants in the coffee area.